Our Process
Below you'll find a straightforward, stepwise explanation of our process and prices,
so you know exactly what to expect.
1 | Initial Intake Consultation
Welcome to our initial intake consultation. A crucial first step on your journey toward understanding your neurotype. During this session, which will be via telehealth, our primary focus is getting to know you better. Think of it as a friendly conversation with a purpose.
The goal of the initial intake consultation is to determine if a full assessment is warranted, and help you decide the best next steps for your needs. By investing this time upfront, we aim to avoid any unnecessary costs associated with assessments that might not be essential for your situation. We don't want to waste your time, or charge you for conducting assessments that aren't required or helpful for you. It's a thoughtful and cost-effective approach that prioritises your well-being.
When you book an initial intake consultation session, you will receive an intake and consent form via email. It is helpful if you can complete this form prior to your appointment with us to maximise the use of your consultation time. However, if this is difficult for you, we are happy to assist you to complete the form before beginning your consultation.
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During the consultation meeting, we will skillfully guide you through an intake interview and screening process. This isn't about paperwork or ticking boxes; it's about creating a space where you can comfortably share your thoughts, concerns, challenges and experiences. We believe that each individual is unique, and this session helps us to tailor our approach to meet your specific needs.
Rest assured, we are committed to creating an atmosphere of trust, confidentiality, and respect. We're here to support you, and this first meeting is all about uncovering the insights needed to determine if a full assessment is the right next step for you, and if so which members of our clinical team are best placed to work with you.
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2 | Diagnostic Assessment Process
Embarking on the clinical assessment process with us is a structured yet personalised journey designed to provide comprehensive insights into your unique neurotype. Here's a breakdown of the process:
If after your intake meeting you decide a full assessment is the way you want to go, you'll begin by scheduling your assessment - the cornerstone of your journey, and we're here to guide you through the steps ahead.
Book Assessment:
After your initial consult, we'll book in your assessment sessions at a time that works for you (either in-person or via telehealth). This usually requires two clinical interview sessions, but this may vary depending on your needs.
Receive Online Forms:
Once your assessment is booked, you'll receive a set of online forms. Your thoughtful responses play a crucial role in completing the picture, ensuring that every detail is considered in the assessment process.
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Assessment and Observation Sessions:
Session one: Meet with your clinician for a supportive, confidential conversation to explore your neurotype and what matters most to you.
Session two: Meet with the next member of your multidisciplinary team to build on the first session and deepen our understanding of your experiences.
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Occasionally, a third session may be required. If this is the case, it will be included in your assessment at no extra cost (there are no hidden charges).
If the assessment is for a young person under 16, we prefer the first meeting to be a parent-only session, so you can talk about what's been happening from the parents' perspective. Then, in the second session, your clinician can focus on the young person's perspective. Of course, if the young person is uncomfortable with this and wishes to be present for the first session too, that is absolutely ok.
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Scoring, Interpretation, Differential Diagnosis, and Diagnostic Report:
Once all of your forms are submitted and your interviews are complete, we get to work. Your psychologist will meticulously score, interpret, diagnose, and craft a comprehensive diagnostic report. This report is your roadmap, outlining insights, diagnoses, and recommendations. Expect it to land in your inbox, offering clarity and a path forward.
Rest assured, this process is not just about diagnosis - it's about understanding, support, and empowering you on your journey. Your follow-up session is where we'll discuss your results, talk about what supports might be helpful for you, and work out where best to go from here.
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3 | Follow-up and Support
Whilst receiving a diagnosis can be validating, for some people, it might also feel confronting, or overwhelming, and sometimes it's just difficult to work out what to do next. Your follow-up appointment will allow you to have any questions about your diagnosis answered, and we'll help you navigate the process of identifying what types of supports and accommodations might best suit your needs, and how to go about getting them.
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4 | Pricing and Payment
We keep our costs as low as possible by taking payment for the initial consultation online, so you're paying for our professional service, not our admin time.
The initial intake appointment is paid for upon booking and is non-refundable. But don't worry, if you're unable to attend your booked appointment time because you're sick, or for another unavoidable reason, you can reschedule without any extra costs or fees involved.
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It includes your multidisciplinary clinical consultations, your comprehensive diagnostic report, and your follow-up appointment. There are no hidden charges. You can pay by credit card online, or if you prefer, you can pay by direct credit to our bank account (you'll find payment details on the invoice we'll send you).
Self-managed or plan-managed NDIS funding may be used (if applicable).
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​Please contact us at admin@mindscope.com.au if cost is preventing you from accessing an assessment - we may be able to assist you with alternative payment arrangements or a payment plan. ​
5 | How to Book
The simplest way to book is through our online booking system by clicking the "Book Here" button below. This lets you choose a date and time that works best for you. Alternatively, you’re welcome to email us at admin@mindscope.com.au, and we’ll be happy to assist you with your booking.